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Our obligations

The Inspector is exempt from the operation of the Privacy Act 1988 (Privacy Act) (see sub-paragraph 7(1)(a)(iiia)). Nevertheless, the Privacy Act and its associated processes provide a valuable guide as to what is, and what is not, acceptable conduct for the Inspector and staff assisting the Inspector, dealing with personal information.

The Inspector follows the Guidelines for Federal and ACT government websites issued by the Office of the Australian Information Commissioner.

If you make a complaint or otherwise contact the Inspector (or the Office of the Inspector), you do not need to identify yourself or use your real name. If you do choose to provide personal information we will deal with that information as described below.

While every effort is made to secure information transmitted to this site over the internet, there is a possibility that this information could be accessed by a third party while in transit.

The Inspector’s website is hosted and maintained by govCMS. GovCMS provides cloud-based hosting of websites for a wide range of Australian Government agencies. More information is available on the govCMS website.

What happens when you visit our website

Information logged

When you visit this site, our server logs the following information:

  • the type of browser and operating system you are using
  • your top level domain name, such as .com, .gov, .au, .uk
  • the address of the referring site, such as the previous site that you visited
  • your server's IP address, a number which is unique to the machine through which you are connected to the internet—usually one of your service provider's machines
  • the date and time of your visit
  • the address of the pages accessed and the documents downloaded.

This information is used only for statistical analysis and systems administration purposes. No attempt is made to identify users or their browsing activities, except in the unlikely event of an investigation by a law enforcement agency.


A cookie is an electronic token that is passed to your browser which passes it back to the server whenever a page is sent to you.

Our server generates one cookie. It is used to keep track of the pages you have accessed while using our server. The cookie allows you to navigate back and forwards through the web site and return to pages you have already visited. The cookie exists only for the time you are accessing our server.

Google Analytics

In addition to web server logs, this website uses Google Analytics, a web analytics service provided by Google Inc. Reports obtained from Google Analytics are used to help improve the efficiency and usability of this web site.

Google Analytics uses 'cookies' to help analyse how users use this site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

By using this website, you consent to Google processing data about you in the manner and for the purposes set out above. Please refer to Google's Privacy Policy.


Search terms you enter when using our search engine are collected, but are not associated with any other information that we collect. We use these search terms to ascertain what people are looking for on our site.

Interaction between this site and other sites

This site contains links to other sites. The NACC Inspector is not responsible for the privacy practices or the content of these sites.